This page contains answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.

Note: In these answers we will follow a few shorthand conventions for describing user-interface procedures. Key combinations will be presented like this: Ctrl+Alt+Delete, which means that you should press and hold down the Control key, the Alt key, and the Delete key at the same time. Menu selections will be presented like this: File->Open, which means that you should open the File menu, and then make the Open selection.

1. How do I ... ?
2. Where can I find ... ?
3. Why doesn't ... ?
4. Who is ... ?
5. What is ... ?
6. When is ... ?

How do I ... ?

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Where can I find ... ?

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Why doesn't ... ?

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Who is ... ?

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What is ... ?

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This is the answer to the question.

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When is ... ?

This is the answer to the question.

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Last modified: 07/11/2011